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Our typical deletion timeline is explained below.
This timeline varies from case to case and the factors affecting this will be explained in your initial consultation. |
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7 days after our client completes instruction form and makes payment:
Our in-house Researcher will have completed deep searches across multiple platforms to find all damaging articles, images, videos, threads, mentions and social media shares, creating an 'Adverse Media Report' for us to work through.
12 days after instruction:
Our in-house Lawyer will have completed the drafting of personalised removal submissions ready for serving on the search engines, as well as take-down notices directly to the publishers if appropriate for the client’s case.
14 days after instruction:
Our Submissions Manager will have completed all initial submissions.
Client will receive a detailed report by email, listing all of the damaging content identified and the submissions made on their behalf.
3 - 5 weeks after instruction:
Responses are expected from Google, Bing and Yahoo as well as replies to any direct approaches made.
Our in-house Researcher will have completed deep searches across multiple platforms to find all damaging articles, images, videos, threads, mentions and social media shares, creating an 'Adverse Media Report' for us to work through.
12 days after instruction:
Our in-house Lawyer will have completed the drafting of personalised removal submissions ready for serving on the search engines, as well as take-down notices directly to the publishers if appropriate for the client’s case.
14 days after instruction:
Our Submissions Manager will have completed all initial submissions.
Client will receive a detailed report by email, listing all of the damaging content identified and the submissions made on their behalf.
3 - 5 weeks after instruction:
Responses are expected from Google, Bing and Yahoo as well as replies to any direct approaches made.
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Around 75% of cases - achieve positive results at this stage.
The client is immediately informed and removals should be actioned within 1-3 days when the search engine next reindexes/crawls the web. |
Around 25% of our cases - need the search engine responses to be appealed to The Information Commissioner, require different approaches and/or additional work.
4 - 6 weeks after instruction
Our in-house Lawyer will have completed the drafting and submission of personalised appeals to The Information Commissioner and/or Independent Press Standards Organisation (as appropriate).
2 - 3 months after instruction
We expect to have responses back from ICO and/or IPSO and will inform you of these.
4 - 6 weeks after instruction
Our in-house Lawyer will have completed the drafting and submission of personalised appeals to The Information Commissioner and/or Independent Press Standards Organisation (as appropriate).
2 - 3 months after instruction
We expect to have responses back from ICO and/or IPSO and will inform you of these.
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Around 15% of cases - achieve positive results at this stage.
The client is immediately informed and then removals should be actioned within 7 days when the regulator enforces removal, or when publishers or web-hosting companies delete content. |
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Around 10% of our cases - do not achieve an initial positive outcome.
Sometimes ICO will not enforce our client’s Right to Erasure AT THIS TIME and will uphold a search engine’s argument. |
Sometimes ICO will agree that the public interest outweighs our client’s right to privacy, that the subject matter is not sufficiently out of date, and that the search engines can continue the publication of the links.
If we feel strongly that the ICO decision is wrong, we may at this point use ICO's internal complaints procedure to request a reconsideration.
Considering that The Right to be Forgotten submissions can be made repeatedly and taking into account any reasons given for earlier non-removal, we will diarise to resubmit new submissions 6 months later.
We will also reconsider making any direct approaches to publishers with a reasoned or legal argument as to why the articles should be removed, or edited to remove identifying details.
At this point we will ask our client to keep a simple email diary recording the disproportionate impact that search results have eg: lost customers, job rejections, property letting refusals, children affected etc.
If we feel strongly that the ICO decision is wrong, we may at this point use ICO's internal complaints procedure to request a reconsideration.
Considering that The Right to be Forgotten submissions can be made repeatedly and taking into account any reasons given for earlier non-removal, we will diarise to resubmit new submissions 6 months later.
We will also reconsider making any direct approaches to publishers with a reasoned or legal argument as to why the articles should be removed, or edited to remove identifying details.
At this point we will ask our client to keep a simple email diary recording the disproportionate impact that search results have eg: lost customers, job rejections, property letting refusals, children affected etc.
In accordance with our Service Agreement, Internet Erasure
continue to work on your behalf until everything is removed.
continue to work on your behalf until everything is removed.
